Terms and Conditions

 

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the WhatsApp API communication services (“WAP API Services”) provided by Optimum Health (“we,” “us,” or “our”). By opting in to receive communications via WhatsApp, you agree to these Terms.

 

2. Services Overview

The WAP API Services enable you to:

Receive appointment confirmations, reminders, and updates.

Obtain pre- and post-treatment instructions.

Communicate securely with our care teams.

Access educational content and health tips.



3. Eligibility

You must be:

At least 18 years old.

The owner of the mobile number registered or authorised to use it.



4. User Consent

By using our WAP API Services, you consent to:

Receiving messages, including automated messages.

Storage of your contact information to deliver services.



5. Data Security and Confidentiality

All communications are encrypted and handled in compliance with applicable data protection laws (including India’s IT Act 2000 and relevant regulations). However, you acknowledge that no internet-based service is entirely secure.

 

6. Opt-Out

You can stop receiving messages anytime by replying with STOP on WhatsApp or by contacting our support team.

 

7. Liability

We are not responsible for:

Network issues or delays.

Any third-party misuse of your device.

Inaccuracies arising from incomplete or incorrect information provided by you.

8. Modifications

We may revise these Terms periodically. Updates will be posted on our website, and your continued use constitutes acceptance.

 

9. Contact

If you have questions, contact us at: 📞 +91-7845838392

🌐 www.optimumhealth.in